Showing posts with label Friends. Show all posts
Showing posts with label Friends. Show all posts

Friday, November 5, 2010

People have disappeared from my Friends List but I did not remove them and they did not remove me.

Friend removals are not caused by a technical error on the site, as it is not possible for a friend to be removed without confirmation from one of the users involved. The issue you are experiencing is caused by one of the following reasons:

  1. This person removed you from their Friend List, either intentionally or accidentally.
  2. This person has deactivated their account, causing them to disappear from all Friend Lists. If they choose to reactivate their account, they will reappear on these lists.

If a large number of friends disappeared from your account in a short period of time, it is possible that the security of your account may have been compromised. Please select a unique and complex password that is different from other passwords that you use on the Internet, and keep this information completely to yourself. You can reset your password by using the "Change Password" field on the Account page.

You should also make sure that all email addresses associated with your account are secure. Remember that anyone who can read your email may be able to also access your Facebook account. Additionally, please make sure that you log out of your Facebook account after each use and "quit" your browser when you’re done using the site. Never check the "Keep me logged in" box when logging in from a public computer or someone else’s mobile device, as this will keep you logged in even after you close your browser window.

Finally, please make sure that when you access the site, you always log in from a legitimate Facebook page with "facebook.com" in the domain part of the URL (web address). For more information about protecting your account, please visit the Facebook Security Page.

I have ignored or accepted a friend request multiple times, but it still appears on my home page and my requests page.

Some people are seeing an issue where friend requests remain even after an action has been taken. If you are experiencing this on the site, please submit a report here.

People are appearing on my Friend List without me sending them a friend request.

Friend connections on Facebook must be confirmed by both users involved. This happens through an initial friend request or invitation to join the site and a confirmation of the request by the recipient. It is not technically possible to become friends with someone without this confirmation.

A friend request can be sent manually or through features like Friend Finder and Classmate/Co-worker Search.

When using these features, please be aware that multiple friend requests and invitations can be sent simultaneously. If a user signs up through these invitations, they will automatically be added to your Friend List.

Why didn't my friend request go through?

Facebook is a place for connecting with friends, family and other people you know personally.

If you’ve been prevented from adding friends on Facebook, it’s likely because many friend requests you’ve sent recently have gone unanswered. This may be because you’ve sent friend requests to strangers, or it may be due to other behavior that Facebook members have reported as unwelcome.

You’ll be allowed to add friends again soon. At that time, please remember to only send friend requests and messages to people who you already know personally. Otherwise, additional limits may be placed on your account.

For more information on your rights and responsibilities as a Facebook member, please click "Terms" at the bottom of any Facebook page.

How can I control who can see my contact information?

First, click the pencil icon in the Friends box on your profile. Then, uncheck the "Show Friend List to everyone" box. Non-friends who come to your profile will then not be able to see this information.

The Friends Box that appears on my profile is incorrectly displaying zero friends.

Some users are seeing their profiles display zero friends. They may also have difficulty viewing their friends’ profiles or seeing their friends in News Feed. If you would like to submit a report, please click here.

I have a problem with the Friend Finder.

To view a list of known issues concerning the Friend Finder, click here.

I received a warning about adding friends.

Facebook has limits in place to prevent behavior that others may find annoying or abusive. These limits restrict the rate at which you can use certain features on the site. If you received a warning for going too fast when adding friends, you will need to temporarily stop this activity to avoid hitting a block on your account. To read more about our policies please click here.

Monday, May 31, 2010

I'd like to report a deceased user's account that is appearing in my Suggestions.

Please report this information here so that we can memorialize this person’s account. Memorializing the account removes certain more sensitive information like status updates and restricts profile access to confirmed friends only. Please note that in order to protect the privacy of the deceased user, we cannot provide login information for the account to anyone. We do honor requests from close family members to close the account completely.

My Suggestions are prompting me to interact with my friends or help them complete their profiles.

The Suggestions feature has been expanded to help you engage with your confirmed friends on Facebook in addition to finding people or Pages that you are likely to know.

I do not want Suggestions to find people based on contacts I have imported using the Friend Finder.

If you have ever used the Friend Finder feature, Suggestions may show people who have your email address in their address book and/or contacts that you have in your address book. If you would like Facebook to remove these contacts, please follow the instructions found here.

How do I prevent myself from appearing in Suggestions?

The Suggestions feature was built to connect you with people or Pages on Facebook that you are likely to know. If you don't want to appear in this box for everyone on Facebook, you will need to restrict your privacy settings. To do so, follow these steps:
  1. Choose the "Privacy Settings" option in the Account drop-down menu at the top of any Facebook page.
  2. Select "View settings" in the "Basic Directory Information" section.
  3. Change the setting for "Send me friend requests" to "Friends of Friends"

How do I block someone from appearing in Suggestions?

You can block someone from appearing in Suggestions by clicking the "X" button at the top right of their entry. This will close the person's entry and prevent them from appearing in this section again.

Please note that the Suggestions section will not appear if you block all of the people Facebook suggests. You can, however, find this section by clicking the Friends drop-down menu and selecting "Find Friends." Once you have more matches, this section will reappear on your homepage.

Where do Suggestions appear?

Suggestions may appear on the home page, in the new user orientation, on the Friends page, and in ad space around the site. To see more Suggestions, click the "See All" link.

What are Suggestions?

Suggestions is a feature that helps you connect with people and Pages you are likely to know, as well as engage with your confirmed friends on Facebook. Facebook calculates Suggestions based on the networks you are a part of, mutual friends, work and education information, contacts imported using the Friend Finder, and many other factors.

Since this feature is automatic, it occasionally identifies people that you do not know or do not want to be friends with. Please keep in mind that Facebook will never send friend requests to the users that show up in this list.

People have disappeared from my Friends List but I did not remove them and they did not remove me.

Friend removals are not caused by a technical error on the site, as it is not possible for a friend to be removed without confirmation from one of the users involved. The issue you are experiencing is caused by one of the following reasons:

  1. This person removed you from their Friend List, either intentionally or accidentally.
  2. This person has deactivated their account, causing them to disappear from all Friend Lists. If they choose to reactivate their account, they will reappear on these lists.

If a large number of friends disappeared from your account in a short period of time, it is possible that the security of your account may have been compromised. Please select a unique and complex password that is different from other passwords that you use on the Internet, and keep this information completely to yourself. You can reset your password by using the "Change Password" field on the Account page.

You should also make sure that all email addresses associated with your account are secure. Remember that anyone who can read your email may be able to also access your Facebook account. Additionally, please make sure that you log out of your Facebook account after each use and "quit" your browser when you’re done using the site. Never check the "Keep me logged in" box when logging in from a public computer or someone else’s mobile device, as this will keep you logged in even after you close your browser window.

Finally, please make sure that when you access the site, you always log in from a legitimate Facebook page with "facebook.com" in the domain part of the URL (web address). For more information about protecting your account, please visit the Facebook Security Page.

How can I remove someone from my Limited Profile friend list without removing them as a friend?

First, click on the Limited Profile Friend List from your Friends page. Then, open the drop-down menu to the right of the friend you would like to remove and uncheck "Limited Profile." The friend will be removed from your Limited Profile but remain a Facebook friend.

If I remove someone as a friend, will they be notified?

No, but all friend links are reciprocal, so you will be removed as a friend from their Friend List as well.

How do I remove or delete a friend?

If you would like to remove a friend, navigate to the person’s profile and click the "Remove from Friends" link at the bottom of the page. If you select this option, you will be removed from the person's Friends List as well. You will need to repeat the friend confirmation process if you wish to be friends with this person again.

I do not see the Suggestions section on my homepage.

Facebook uses an algorithm to determine which people and Pages show up in the Suggestions section on your home page. If we do not find enough people or Pages that you are likely to know, then this box will not appear in the space. You can still utilize this feature from the "Find Friends" option in the Friends drop-down menu. Just scroll down to the Suggestions section in the middle of the page.