Wednesday, April 28, 2010

I have to reset my password every time I log in.

  1. If you are prompted to reset your password every time you log in, your problem may be related to your web browser. To clear your browser’s cache and cookies, follow the instructions here.
  2. If you continue to experience problems, reset your password here.
  3. If you still have to reset your password every time you log in to Facebook, try to log in with a different web browser.
    • If you do not currently have Microsoft Internet Explorer and would like to download it, click here.
    • If you do not currently have Mozilla Firefox and would like to download it, click here.
    • If you do not currently have Apple Safari and would like to download it, click here.
  4. If you are still experiencing this problem after following the steps above, click here.

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